Shipping policy
Shipping
Where we ship
We currently ship within the United States, including Alaska and Hawaii. We do not ship internationally at this time. If you're an international retailer interested in stocking Eagle Technologies, contact us about wholesale.
Processing time
Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking as soon as your order ships.
Shipping rates
- Free standard shipping on US orders over $35
- $4.99 flat rate standard shipping on US orders under $35
Rates are calculated at checkout before you pay.
Delivery estimates
Standard shipping typically arrives within 3 to 7 business days after dispatch. Delivery times are estimates provided by the carrier and are not guaranteed. Weather, carrier delays, and peak periods can extend them.
Tracking
Once your order ships you'll receive a tracking number by email. If tracking hasn't updated after 5 business days, contact us and we'll look into it.
Wrong or incomplete addresses
Please check your shipping address carefully at checkout. We're not able to reroute packages once they're with the carrier. If a package is returned to us because of an incorrect address, we'll refund the order minus shipping costs, or reship it once you cover the new postage.
Lost or damaged packages
If your order arrives damaged, or tracking shows delivered but you haven't received it, contact us within 14 days at contact@eagletechnologies.store and we'll work with you to resolve it.
Wholesale shipping
Wholesale and case-pack orders ship on their own schedule and rates, quoted on your invoice. Typical lead time is 3 to 5 business days. See our Wholesale page for details.